Some time ago I was walking and thinking about how can I optimize and improve my website, and make it more comfortable for my customers. I launched a web-browser and entered the URL to get a fresh perspective. What a surprise! My web-site was not responding. I tried again in a few minutes and saw the requested page. I was curious to know how long it was down. For a moment? For a couple of hours? All the day? How many potential clients have left and will never come back?

Well, this is an important thing to be optimized. When you are doing any kind of online business, you need to be sure, that your customers can load your site and get information they are looking for. Any continuous downtime means loss of clients that, in its turn, means loss of profit.

Do you like to see a blank page or an error page when you visit a site to purchase something? I don’t think so. As for me, I’ll prefer to make a purchase from a site that makes me feel safe. I’m sure my visitors feel the same. So here are the questions. Can I totally avoid downtimes? Most likely, no. Can I minimize them? For certain, yes. The sooner I will know about the problem, the sooner I will take an action and settle it up.

So I need the server monitoring software. At least, it must be able to ping my website on timely basis. It would be well, if it can also check the webserver and download the web pages using the HTTP and HTTPS protocols. I have some redirects on my site, and I would like to check, if they processed properly. Some additional wishes… What about the FTP server? I have one, and I would like to monitor it too. The mail server… I need to be sure, I receive the e-mail messages from my customers and they receive my answers. Now, what about the events? I would like to have some local notifications, such as sound alerts and popup notifications. Also it should send the email messages to my cell phone, so I can see them even when I’m far away from my work computer. Last but not least, the server monitoring software should store statistics and visualize it to me.

So, what do we got here? A couple of minutes to download and set up the software, and it’s working hard to set my mind at rest. Now I can focus on some important things. As I was thinking recently… how can I improve and optimize…

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